Citizen Portal becomes most effective tool in addressing complaints
With a complaint resolution rate of 91.32 percent, Pakistan Citizen Portal has become the most effective tool in redressing people’s complaints.
Appreciating its utility and effectiveness, people from all walks of life can be found on the registered members list of Pakistan Citizen Portal.
According to the latest data, a total of 1,653,045 complaints have been received so far from over 1.3 million registered members.
Out of these 93.92 have originated from in land while 5.74 percent from overseas Pakistani and 0.34 percent from foreigners.
Pakistan Citizen Portal was established on the direction of Prime Minister Imran Khan to create a robust link between the government and the people of Pakistan.
While encouraging the people to utilize this facility, Prime Minister Imran Khan has also made it very clear that no leniency will shown to any government official who neglects his duty in addressing complaints reported on Citizen Portal.
Source: Radio Pakistan