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Karachi Chamber of Commerce and Industry demands customs to make help desk at chamber

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by January 26, 2012 Industries

Karachi: Karachi Chamber of Commerce and Industry’s President Mian Abrar Ahmad urged the Chief Collector of Customs (South) Amir Muhammad Khan Marwat to establish a Help Desk of Customs at Karachi Chamber of Commerce and Industry to facilitate our members and provide them the required training.

He requested to install a screen at Karachi Chamber for the convenience of members on WeBOC and depute designated officials to give training to members on WeBOC and filing the e-returns. Mian Abrar also expressed deep concern over extra ordinary delays in the clearance of consignment in WeBOC system which was causing huge financial losses and misuse of power by concerned officials is spreading discontentment and harassment.

He drew the attention of Chief Collector Customs towards WeBOC issues and demanded to allow FIFO (First In First Out) system in WEBOC. He said that Risk Management System is not efficient in WEBOC, therefore all GDs are directly called for examination. CARE data must be transferred to WEBOC System and GDs should cleared in reference to that data. At Port Qasim Group System must be abolished, and GDs should be send randomly, not to specific Appraising Officer and Principal Appraiser.

He said that WEBOC System does not allow shipping companies to file VIR in advance i.e. 72 hours prior to arrival of ship, and thus does not enable the importers to pay duty in advance, but this facility was available in PACCS. In WEBOC A.O. calls documents twice.

The response time for the WEBOC server is very slow, and thus require an upgrade. He voiced for Automation of database instead of manual clearance and maximum examination should be 3 days and thereafter, demurrages be waived off.

He also urged that the Customs and Ports may be de-notified and all the Model Customs Collectorates should be remain open on Saturday considering it as normal working day in order to facilitate the trade and industry and getting their consignments cleared for imports and exports. He also requested to withdraw the Penalty of Rs.5000/- on importer if the invoice not found lying inside the container.

The Chief Collector of Customs (South) Amir Muhammad Khan Marwat announced the formation of WeBOC-KCCI Committee to represent Chamber on the issues pertaining to the WeBoc system and invited name of four KCCI’s Member to form the committee for future interaction on the WeBoc issue.

Chief Collector also agreed with the proposal of President KCCI and announced establishing of the help desk at KCCI to resolve the Weboc related issues, he said that one representative of customs will be deputed tomorrow for resolving the WeBOC mattes of KCCI members. He said that the customs department is striving to make the Web Based One Custom (WeBOC) more familiar with the stakeholders and the customs officials are always available to resolve their problems related to the system.

He said, “there are some difficulties but we are trying to resolve it, the department is doing its best to make this system state-of-the-art in real terms.” He further said the customs authorities have also agreed to eliminate all lengthy procedures to obtain the user ID and password for WeBOC. Moreover, he said the authority has also decided to make payment of duty and taxes as per valuation rulings mandatory for stakeholders and would penalise the good declarants and custom officials in case of its violation. Regarding the two holidays in a week, Mr. Marwat said that it is a Federal Government decision.

The Custom department is ready to work on Saturdays if it is notified by the government. Commenting on the request of KCCI, he said penalty of Rs.5000/- imposed on importer if the invoice not found lying inside the container is a policy decision by FBR to control under invoicing. FBR should be approached for the waiver of this penalty.

For more information, contact:
M. Shafiq Baig
Public Relations Officer
Karachi Chamber of Commerce and Industry (KCCI)
Aiwan-e-Tijarat Road,
Shahrah-e-Liaquat, Karachi-74000
Tel: +9221 9921 8001 -09
Fax: +9221 9921 8010


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