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Prime Minister approves establishment of One Window Complaint System

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Islamabad, September 23, 2020 (PPI-OT): Prime Minister Imran Khan has approved the establishment of One Window Complaint System under which all the complaint cells of federal departments will be linked with Pakistan Citizens Portal. Prime Minister’s Performance Delivery Unit has been directed to determine modalities in consultation with all concerned organizations, chalk out integration plans and get it completed within sixty days.

According to the PM office, thirty-three complaint cells of federal departments will initially be linked to Pakistan Citizens Portal. This will strengthen the complaint registration system as well as prove to be useful to effectively address the public grievances. The PM Office said that all sorts of the public complaints will be addressed on merit.

For more information, contact:
Ministry of Information and Broadcasting
Government of Pakistan
4th Floor, Cabinet Block, Pak. Secretariat, Islamabad, Pakistan
Tel: +92-51-9103557
Email: info@moib.gov.pk
Website: http://www.moib.gov.pk

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