K-Electric – MediaLine Pakistan

April 7, 2023

KE collaborates with Bank Alfalah for cashback to enable savings

Karachi, April 07, 2023 (PPI-OT): Committed to digitally empowering customers, K-Electric has collaborated with Bank Alfalah offering a cashback to the bank’s customers using Alfa App and QR codes for monthly utility bill payment.

Through this offer, all registered users of Bank Alfalah’s Alfa banking app, including account holders and wallet customers can use Alfa QR to pay utility bills over PKR 2,000 and receive a cashback of PKR 500 per unique Alfa registered CNIC, which will be credited to their accounts within 5 working days. The campaign is valid till April 15, 2023.

KE is the first power utility in Pakistan to launch the QR code payment feature in collaboration with Bank Alfalah for customers to enable a hassle-free digital bill payment solution. As a result, the customers will now be able to scan a dynamic QR code and pay via QR supported mobile banking applications, thus benefitting through ease of use, instant payment facility through a secured payment platform, and higher reliability with instant data visibility.

With over 1 million digitally empowered customers, KE continues to find avenues and incentives to provide a seamless experience and takes pride in being an industry pioneer. The company has partnered with over 40 institutions including Bank Alfalah and facilitated over 400,000 customers with cashback offers. Integrating digital solutions is a core component for a customer centric company, and such initiatives also encourage a culture of regular bill payment through convenient means. KE also supports bill payment through the KE website and KE Live App.

For more information, contact:
Media and PR Department,
K-Electric
KE House, 39-B, Sunset Boulevard, Phase-II,
Defence Housing Authority, Karachi, Pakistan
Tel: +92-21-32637133, +92-21-38709132
Cell: +92-300-2281183, +92-346-8223641
Website: https://www.ke.com.pk

March 30, 2023

NEPRA Concludes hearing on February’s FCA Adjustment for KE Customers

Karachi, March 30, 2023 (PPI-OT): NEPRA concluded its public hearing on Thursday on KE’s request for an increase of PKR 1.662 per unit on account of Fuel Charges Adjustments (FCA) for February 2023. A similar hearing was also conducted on the request made by Government Distribution Companies (XWDISCOs) for customers in their territories. Following the regulator’s approval, these charges will apply to customer bills for only one month.

FCAs are linked with changes in global fuel prices used for energy generation and passed onto customer bills under the prescribed rules and regulations. February’s FCA request was higher primarily due to an increase in RLNG cost by SSGC and PLL by 12% and 18% respectively as compared to that of December 2022.

Similarly, the cost of power purchased from CPPA-G has also increased by 15%, while furnace oil prices decreased by 10%. NEPRA scrutinized KE’s request and will issue a final decision on the amount to be passed on to customers as per its protocol. NEPRA and the Government of Pakistan have developed the governing policies and regulations which determine the costs recovered from customers in their monthly bills. Individual Distribution Companies cannot influence the process or make unilateral changes.

Federal Government’s Quarterly Adjustment Requests for KE customers to be heard on 3rd April:
NEPRA will also conduct a separate hearing on April 3rd on the Federal Government’s requests to apply Quarterly Adjustments on KE customers. These pertain to the 2nd quarter of FY22 and the first quarter of FY23. Application of these adjustments on KE consumers along with their period of recoverability will be determined by NEPRA followed by a notification from the Government.

In the first request, the Federal Government is seeking NEPRA’s approval to apply PKR 1.55 rupees per unit on all customer categories for units consumed in July, August, and September 2022. The amounts will be recovered in bills for the months of April, May, and June 2023 respectively.

In the second request, the Government is seeking approval to apply charges on units consumed in February and March 2023 to be recovered in April and May 2023 in the following manner: PKR 1.48 per unit for residential customers using up to 300 units except lifeline consumers; PKR 3.21 per unit for residential customers using more than 300 units, and PKR 4.45 per unit for all other categories. This is a continuation of the quarterly adjustment ranging from PKR 1.48 to PKR 4.45 per unit currently applicable for another two months.

The post NEPRA Concludes hearing on February’s FCA Adjustment for KE Customers appeared first on Business News Pakistan.

March 30, 2023

K-Electric Setup Night Facilitation Camps during Ramazan

Karachi, March 30, 2023 (PPI-OT): As part of its effort to offer maximum convenience to its consumers and ensure uninterrupted power supply to the city, K-Electric continues to take various measures, including setting up night facilitation’s camps, conducting anti-power theft drives, and disconnecting defaulters’ power supply in various parts of the city.

K-Electric has recently setup a night facilitation camp in Gulistan e Johar, Landhi and Shah Faisal Colony where the utility received massive footfall from the consumers. More than 3,100 consumers were collectively facilitated and availed different services from KE teams, including bill payment solutions via easy monthly instalments and rebates as per their eligibility. 40 customers were also facilitated with their requests for new connections whereas more than 63 faulty meters were immediately replaced.

K-Electric planned to place 36 Night facilitation camps throughout the Ramazan, K-Electric also placed 90 camps during December to February in different localities of the area to facilitate consumers, while four more night camps planned to be placed today (30th March) in different localities which includes Bin Qasim, Malir, Gulistan-e-Jauhar and Federal B Area.

The post K-Electric Setup Night Facilitation Camps during Ramazan appeared first on Business News Pakistan.